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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,871-1,880 of 2,110 reviews
Apr 22, 2021
DirtyDan
5 out of 5 stars review

Everything I wanted and more!!!

[This review was collected as part of a promotion.] So I had a top loaded that would stop spinning and my clothes would be drenched. I upgraded to this washer and I can’t stop smiling whenever it is laundry day. The clothes do not get soaked and I am notified when it is done. I love the AI technology to decipher how long the load needs to be in the wash. I love it!!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jan 24, 2021
Bilane
5 out of 5 stars review

Great washer & can fit an older pedistal

[This review was collected as part of a promotion.] The washer was replacement for an older TROMM LG. It fits on the old pedistal which has the screw+adhesive side plates, but a new set of side plates and screws is required. The current pedistal design has screw attachements that do not require the side plates. One potential improvement: It would be helpful to have a volume adjustment on the tone which signals the end of the cycle. The wireless notification is only useful if the phone is not on silent..., which ours is much of the time.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Aug 10, 2023
LA Customer
3 out of 5 stars review

Gets Clothes Clean but not Quiet at all

I usually have a lot of confidence in LG products. Have LG products in one of our properties and all have been reliable and lasted a long time. I received this washer yesterday. The tub smelled strongly of chemicals. Had to do about 5 loads before the chemical smell dissipated. Seems to get the clothes really clean though and gets out stains. The washer is no quiet at all. Really disappointed about that. Noisier than our old one.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Social Media

We appreciate your trust in LG products and thank you for choosing our appliances for your property. We're sorry to hear about the initial challenges you've encountered with your new LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HBA washer, but we're glad to hear that it's performing well in terms of cleaning and stain removal. The initial chemical smell you experienced is not typical and could be related to the manufacturing process or packaging materials. We apologize for any inconvenience this may have caused, and we're pleased that the smell has dissipated over time as you've used the washer. Regarding the noise level, we apologize for the disappointment you've felt. While appliance noise levels can vary, we're committed to ensuring your satisfaction. If the noise is causing concern, we recommend checking the washer's installation and ensuring it's level and stable. If the noise persists or if you have any further questions or concerns, please reach out to our customer service team at 800-243-0000. They're here to assist you and provide guidance on how to best address the noise issue. Thank you for sharing your feedback, and we're dedicated to continuing to provide you with reliable and high-quality appliances. Your satisfaction is important to us, and we're here to support you throughout your ownership of the washer and beyond. ^Danee

Jul 25, 2024
DDCross
5 out of 5 stars review

Just the BEST!

I've only had this washing machine for two weeks and I couldn't be happier. It truly washes our clothes better than ever. My husband's greasy work shirts came out so clean I couldn't believe my eyes! It has an endless variety of choices so that no matter what kind of load you chose, your clothes will come out amazingly clean. I had many loads to catch up on when the washing machine was installed. It uses very little water and detergent and is super quiet too! On some cycles the clothes are spun extremely well. Of course, the gray looks so snazzy! I just love my new LG washing machine!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 15, 2021
Gma61856
4 out of 5 stars review

Even better than my previous LG

[This review was collected as part of a promotion.] A replacement for our overworked 10 year old that needed costly repairs. Cyclea cycles shorter run times, yea! It does have an industrial sounding motor which is a bit concerning, so we're monitoring that. Otherwise happy with our replacement.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 2, 2021
Ron101
5 out of 5 stars review

Love This Machine

[This review was collected as part of a promotion.] Old top loader was just not doing it's job anymore. Spin cycle left clothes sopping wet. This new front loader does an excellent job on wash AND spin. An added feature is the wifi which alerts your phone when the cycle is finished. No more running to basement to check on cycle only to find it's not. It even gives a 5 minute heads up (can be turned off). Would I buy again? YES! In a heartbeat.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Dec 29, 2020
WorkFromHome2020
5 out of 5 stars review

I love everything about this model

[This review was collected as part of a promotion.] This unit is a serious upgrade from my previous washing machine, so that is the reference point for everything I’m about to rate. It is quiet, it is fast it is effortless to use and I love the maintenance reminders and the ability to download custom wash cycles. This really is a great machine and worth every penny.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 6, 2021
LonRanger
5 out of 5 stars review

Wonderful washer

[This review was collected as part of a promotion.] We bought this washer two months ago when our washer from the competition suddenly stopped working. We are very happy with this washer, especially the fact that it is almost a set it and forget it. No more waiting for the rinse cycle to add fabric softener. Great product. Thank you LG. We also bought the matching dryer in order to stack both.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 12, 2021
bmark01
5 out of 5 stars review

Love how clean things get!

[This review was collected as part of a promotion.] I bought this to replace a top loader that was getting tired. Quite an amazing difference in cleaning results. Could not be happier. Love the ThinQ app that alerts me when the wash is done. Well done, LG.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jan 16, 2025
Highstk
5 out of 5 stars review

Great machine

I've had this machine for 7 weeks. It washes very well, is reasonably quiet, and uses very little detergent. I'm using about 3/4 of a tablespoon on most loads to keep the suds down. Initially there was a strong chemical smell but that has finally dissipated. I always leave the door and the detergent drawer open when the machine is not is use. It replaces a similar LG that was 12 years old and failing.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Team

Hey there—we love hearing how well your LG washer is keeping up with your needs! Super clean performance! 🧺✨ It sounds like it's really hitting the mark with its efficiency and detergent-saving features. Thanks for letting us know about the initial chemical smell—we're glad to hear that it dissipated quickly. If you ever need help or have more feedback to share, you can reach us on social media @LGUSSupport! 😊 *Joseph