[This review was collected as part of a promotion.] It washes fine. Don’t like the way you have to layer the clothes . Haven’t made any changes to the regular cycle because there are no instructions in the book for it. You have to download a pdf for that info and I have not been able to do .that. Couldn’t talk to anyone at their support place - all on line communication

[This review was collected as part of a promotion.] The machine works well but it is so loud during the spin cycle, I had the service tech come out to see if there was an issue they said it’s just like that. Wow I have had better this machine is so loud it sounds like it is an earthquake and I don’t have large lopsided loads either. So buyer beware if you put a load to wash before you go to sleep it will wake you and maybe even the napping baby!

First day with new LG washer and dryer, replacing my 16 year old cobalt blue set. I am very happy! Did 3 loads in less time that it used to take me to do 1 load! Quiet wash cycle AND spin cycle. The spin cycle on my old machine made the house vibrate! Controls easy to use and easy to see. Bigger opening and drum than last washer.

[This review was collected as part of a promotion.] I got this as a replacement for a previous LG washer, which I had to leave behind when I relocated. I loved the old one, but bought the model 4000, which was rated highly. It makes a LOT of noise, which I believe is due to the water pump. I'm not happy.

[This review was collected as part of a promotion.] I bought this a little over 6 months ago and the signal didnt work all of a sudden. I didnt touch anything. I called in and they told me what to do. This also happened to my dryer I just bought the first week. I can I get booklets for my washer and dryer?

[This review was collected as part of a promotion.] I have had the washer for 2 weeks. It works great, cleans clothes better than my old washer. The features and options make washing clothes a breeze. I love the speed cycle and the load size really cuts down on the time I spend doing laundry!!!

[This review was collected as part of a promotion.] I did a lot of research before I purchased this washer and it paid off. It does a great job at cleaning all types of clothing and uses very little detergent and water.... I saw a considerable drop in my utilities.

[This review was collected as part of a promotion.] I love this washer. It has all the features I wanted. It is quiet and cleans well However, there is what I consider a major design flaw. The control panel labels do not light up. I am having to use a flashlight to read them.

The door lock feature is highly annoying. It stays locked far too long. And sometimes, even when you're putting in another load, once you re-close the door, it locks again. Tonight I forgot to put the pod in, did not hit start, just tried to reopen--nope, locked again. The idea that the "fix" for this is to unplug it is unacceptable. I'd have to be a contortionist to the reach the plug in our washer closet. Also the door STAYS locked long after the lock light is out, which if memory serves is in the owner's manual. Not sure why they would ever put out a washer that they know does that.

[This review was collected as part of a promotion.] I purchased this washer to replace a 13 year old LG front loader that had died. Overall I am pleased with the washer. I didn't give it 5 stars because it could use an internal drum light. Also, it would be nice if the download cycle option in the ThinQ app would allow me to create a custom cycle instead of just downloading from a predefined list of cycles.