[This review was collected as part of a promotion.] Worst machine ever. Have it for 15 months. A few months ago started getting errors. A few weeks ago could not get rid of OE error. Service came, replaced the part and 2 weeks later,here we are again.same errors. Had my drain and electricity checked and all ok. Machine is a lemon! No one to talk to at LG

[This review was collected as part of a promotion.] I requested operating instructions in September and finally received them in December. I made multiple calls and then left a message on the site. Because of this i received a quick response. Thank you and I am happy withe actual washing machine,

[This review was collected as part of a promotion.] This machine does a good job cleaning my clothes and has many features. Unfortunately it doesn’t include an instruction manual and you need to go online to figure out how to use it. Also if you close the door after your wash is done, it will smell mildewed. Some machines offer a feature that avoids this.

I replaced my 18 year old Kenmore with this and I am super happy! The Kenmore took forever to wash, this unit has cut my wash time in half. Its quiet and so far has been doing a good job washing. I also like the cycle selection and wash temps. I am only have one problem...connecting the wifi feature.

[This review was collected as part of a promotion.] I have had my washer for a year and there is always a surprise 1st you have to DRAIN IT or it will do it itself all over your floor, 2nd the MOLD around the rim of the door is RIDICULOUS, constant cleaning after each use NO I'll do it later! 3rd it SHAKES the FOUNDATION to the house causing STRUCTUAL DAMAGE! 4th Now it has ERROzr codes IE if it isn't the water valve then it could be water pressure not enough for the washer to do it's job. Like really I didn't buy it on clearance or a second store "USED". At this time I should have went with a TOP LOADER! Learned from my MISTAKE.

[This review was collected as part of a promotion.] We purchased this unit to replace a GE Pro top loading washer which was only 6 years old and the internals imploded resulting in gravel like pieces inside the wash basin. Costs to repair this item were extremely high and given age, we decided to bite the bullet and replace the broken GE washer and its companion dryer We had prior experience with LG washers in our prior residence and knew their quality and reliability. Hence LG was a logical choice to replace the GE product. We really appreciated the counsel and advise of the sales consultant at Rosner's Appliances (West Palm Beach, FL) which reviewed with us the options for LG, Samsung, and other washers. We decided on LG based on the features and various selection options available. We particularly liked its feature for remote diagnostics as well as the ability to design and download custom wash cycles to meet our needs. The appliance was delivered in just a few days and the installers took care in setting the equipment up including mounting it on the pedestal, leveling device, checking it worked, etc. We have really enjoyed using the machine which seems to handle large loads without resistance. the manual which accompanies the machine is simplistic and for more details you can download a much more comprehensive manual online from the LG website.

[This review was collected as part of a promotion.] We bought the washer and dryer after our LG dryer stopped working after 6 years. Overall we’re very happy. Everything seems cleaner and softer than our previous model produced. We had smell/build up with previous model and this seems like an improved design. We have a 2nd floor laundry area and there is definitely less vibration! We are having problems setting up the app and WiFi features. Hopefully we’ll troubleshoot that.

[This review was collected as part of a promotion.] I purchased my LG Washer & LG Dryer on August 18, 2021. It was delivered and installed on September 2, 2021. Mine was installed as a stackable unit. I absolutely LOVE the way it washes and dry's my clothes. I'm very tech oriented, so the APP functionality is right up my alley. I totally recommend this product.

[This review was collected as part of a promotion.] At first, we thought it wasn't working correctly because it was so quiet (especially compared to our old washer). Then, we realized that it was not only working, but cleaning better than our previous washer, too!

We've been using it for about a month and couldn't be happier. It's a world away from our ancient top loader. Very quiet, vibration free, so many features we haven't even tried them all out yet. Can't wait to see how much lower our water bill gets! Clothes come out very clean and hardly damp. The app is great and we're still surprise when my phone dings with a message from the washer! My only question: why did we wait so long to upgrade?