[This review was collected as part of a promotion.] I requested operating instructions in September and finally received them in December. I made multiple calls and then left a message on the site. Because of this i received a quick response. Thank you and I am happy withe actual washing machine,

[This review was collected as part of a promotion.] I did a lot of research before I purchased this washer and it paid off. It does a great job at cleaning all types of clothing and uses very little detergent and water.... I saw a considerable drop in my utilities.

The door lock feature is highly annoying. It stays locked far too long. And sometimes, even when you're putting in another load, once you re-close the door, it locks again. Tonight I forgot to put the pod in, did not hit start, just tried to reopen--nope, locked again. The idea that the "fix" for this is to unplug it is unacceptable. I'd have to be a contortionist to the reach the plug in our washer closet. Also the door STAYS locked long after the lock light is out, which if memory serves is in the owner's manual. Not sure why they would ever put out a washer that they know does that.

My wife is looking for more clothes to wash she likes them that much . I guess I can buy more now 🙂 . We replaced our old pair of LG’s that were 15 years old with this new models and she likes them as well as the originals . Upgraded controls , larger doors and quieter . 5 stars again for LG .

[This review was collected as part of a promotion.] I bought an LG front loader washer/dryer combination 20 years ago. I had to remodel the set up for the Washer to fit. I didn't know how lucky I was until I went to replace the machine that it lasted 20 years. So I decided to purchase the dryer as well. I really like these machines. The only negative was the soap dispenser. After years of water running through, the front panel on the inside started to rust. The dryer had no negatives. I only wish I had purchased earlier when my son was playing sports. I did put purchase the pedestals.

[This review was collected as part of a promotion.] This new machine works well . Has many settings and 2 of them are of shorter time which I find very convenient. Heavy duty does a great job too, it is the longest cycle but worthwhile. This is my first LG appliance.

[This review was collected as part of a promotion.] This washer actually makes it enjoyable to do laundry and it is super efficient. The allergy setting is perfect for doing the sheets and pillows, and with the wifi I always get a reminder when it is time to switch the load to the dryer. Being able to stack the washer and dryer was important because I wanted to minimize laundry space in the garage.

Love the size and look and function of this machine. It requires extra effort to keep the door and its seal dry and prevent a musty odor in the drum. We are currently drying the door’s window and seal with a towel and leaving the door wide open overnight each time we wash. We weren’t expecting this inconvenience. Really like the way it pairs with the dryer to automatically select a dry setting.

[This review was collected as part of a promotion.] I bought this a little over 6 months ago and the signal didnt work all of a sudden. I didnt touch anything. I called in and they told me what to do. This also happened to my dryer I just bought the first week. I can I get booklets for my washer and dryer?

This washer seems to be high quality although we have only had it for a month. My 3 staar rating is with the tight programming of the user interface. The Owner's manual gives very little inf on how to operate the machine and the online manual isn't a whole lot better. My biggest complaint is the user is unalble to select/change things like Temperature, Soil level or Spin Speed for the selected wash cycle. As an example., some permanent press items may get quite dirty when doing things like yard work. Normal permanent press cycle does not get those clothes clean.