[This review was collected as part of a promotion.] Bought three years ago. Used once a week at most through that time period (i.e. ~100-150 times). Now totally broken beyond repair. Repair company said LG frequently have this problem. Way to expensive for this level of reliability.

We purchased this product to replace an older Maytag washer. The new LG works very well and was relatively easy to learn how to operate. The washer is exceptionally quiet and offers many different wash options. Overall, the LG works very well, is gentle on clothing, and gets clothing very clean.

I purchased it for a new home that we were building. I have never purchased this brand so it is new to me. It has a lot of features that I am still trying to figure out. The only thing is the WIFI I really don't think I would use. At least right now.

I can’t say enough about both LG Washer and Dryer combination. So many wash cycles to choose from when using the LG app. Thus is my second set, one for home, and one for vacation home. Both get used frequently with constant visitors and I’ve never had any issues. I love that my dryer has a steam cycle to assist in removing any wrinkles that remain in clothing. The pedestal accessory is great, extra laundry basket inside can hold washed or dried clothing or use for storage for cleaning products. Engineers thought of everything. Thank you, you’ve made my life so much easier

[This review was collected as part of a promotion.] Recently, purchased this LG WM4000HWA Model washer and am simply amazed every day I use it! I watched a hundred washer reviews before I settled on LG. I went to all the big box stores to see the models and decided on this brand new model with no reviews available. I am very happy that this one is in my home. It's very nice looking, looks well made and easy to use. Less than 30 minute quick cycle is a huge plus and you'll be happy if your using an LG to get the job done. The washing machine is working properly every time, no vibrations and everything comes out very clean. I would highly recommend you buy an LG product for excellent quality. It replaced a 22 year old top loader and I wish I had gotten an LG years ago. Thank you LG!

[This review was collected as part of a promotion.] We purchased this unit to replace a GE Pro top loading washer which was only 6 years old and the internals imploded resulting in gravel like pieces inside the wash basin. Costs to repair this item were extremely high and given age, we decided to bite the bullet and replace the broken GE washer and its companion dryer We had prior experience with LG washers in our prior residence and knew their quality and reliability. Hence LG was a logical choice to replace the GE product. We really appreciated the counsel and advise of the sales consultant at Rosner's Appliances (West Palm Beach, FL) which reviewed with us the options for LG, Samsung, and other washers. We decided on LG based on the features and various selection options available. We particularly liked its feature for remote diagnostics as well as the ability to design and download custom wash cycles to meet our needs. The appliance was delivered in just a few days and the installers took care in setting the equipment up including mounting it on the pedestal, leveling device, checking it worked, etc. We have really enjoyed using the machine which seems to handle large loads without resistance. the manual which accompanies the machine is simplistic and for more details you can download a much more comprehensive manual online from the LG website.

[This review was collected as part of a promotion.] At first, we thought it wasn't working correctly because it was so quiet (especially compared to our old washer). Then, we realized that it was not only working, but cleaning better than our previous washer, too!

[This review was collected as part of a promotion.] We bought our LG washer and dryer in November, so we have been using them about 6 weeks. Both are very easy to operate, and our clothes come out clean/dry. I like all the different cycles, especially the "Towel" cycle on each. Great machines!

We've been using it for about a month and couldn't be happier. It's a world away from our ancient top loader. Very quiet, vibration free, so many features we haven't even tried them all out yet. Can't wait to see how much lower our water bill gets! Clothes come out very clean and hardly damp. The app is great and we're still surprise when my phone dings with a message from the washer! My only question: why did we wait so long to upgrade?

[This review was collected as part of a promotion.] Had this for a couple of weeks and am very happy with how it washes clothes and how they smell. My only complaint is that is really needs a light in the washer. I'm always leaving clothes in it after washing a load.