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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,701-1,710 of 2,110 reviews
Sep 23, 2025
grandomix
5 out of 5 stars review

Great features!

Great basic washer! I wish everybody can try this one.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

We love the enthusiasm! 🎉 Thanks for sharing the washer-love with us—sounds like it’s already making laundry day way less of a chore. We agree, everyone deserves a spin with this one! If you have more love to share or feedback, connect with us on social media @LGUSSupport. We're happy to hear from you at any time. ^Joslyn

Feb 21, 2024
et2300
1 out of 5 stars review

Read Reviews! Drain hose too short.

I purchased this to replace another LG washing machine. Specs were on par. I wish I had read the reviews before purchasing. The drain hose is too short, installers had to completely reconfigure my laundry room in an attempt to connect. I am not happy and advise everyone against purchasing this machine due to false information from LG.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Social

Hey there, thank you for leaving us a review. The preference of your use is highly important to enhance your experience and if you have any other questions or concerns, don't hesitate to send us a private message on social media @LGUSSupport with your contact details, model and serial number. ^Anthony

Oct 10, 2024
dlehno
5 out of 5 stars review

New LG Washing Machine

We purchased this product to replace an older Maytag washer. The new LG works very well and was relatively easy to learn how to operate. The washer is exceptionally quiet and offers many different wash options. Overall, the LG works very well, is gentle on clothing, and gets clothing very clean.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hi, Dlehno. Thanks for taking the time to share your experience. It’s great to hear that your LG Washer (WM4000HBA) model is delivering exactly that. The multiple wash options, gentle fabric care, and strong cleaning performance are standout features of this model, and it’s wonderful to know it’s been such a smooth upgrade from your previous washer. For more guidance, visit https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Jun 22, 2024
jg1963
4 out of 5 stars review

Dryer

I purchased it for a new home that we were building. I have never purchased this brand so it is new to me. It has a lot of features that I am still trying to figure out. The only thing is the WIFI I really don't think I would use. At least right now.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 19, 2021
Victoria29
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] I bought this a month ago and I am so happy I did! There are so many different options and the wash tub is so big compared to my old wash machine. Runs very quiet, at first I wasn't sure I turned it on. Very impressed and would highly recommend!!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jul 20, 2024
mseitz
4 out of 5 stars review

Great features, but capacity limited.

I'm generally happy with the washer. It has the cycles I need and it seems to get my clothes clean. However, I am finding multiple capacity issues that I didn't have with my previous washing machine. First, the recommendation that I only wash one blanket at a time. Second, the detergent compartment can't hold the amount of detergent Tide recommends for full load. Third, the storage pedestal is too short for standard Tide and Clorox 2 bottles.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Nov 27, 2020
Lisa O
1 out of 5 stars review

Don't buy an LG Washer especially this series

I bought this in July and had nothing but problems, the washer doesn't spin enough to get the close dry, there is not a spin only cycle and when I tried to download using their UPC code for a more detailed manual, I get the manual that came with the washer and no info on how to get a spin only cycle. Don't buy an LG washer

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution. We apologize for any inconvenience this has caused. ^Daphane

Jan 22, 2024
WM27
1 out of 5 stars review

No customized settings

You customize a wash cycle on this machine or in the app. It chooses every function for you. It's honestly unbelievable you can't set your own wash cycle. I never would have bought this washer if I knew that. In addition, their app to control the device takes so much personal data including the last website you visited.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

Hi there. We understand you're not satisfied with your Front Load Washer's cycle options and would like to learn more. So that you can help us identify areas that need improvement in this front load model, please let us more here: http://spr.ly/6422TQyJp. Feel free to be as detailed as possible! As a company that constantly seeks innovation, we value your feedback and your submission would be greatly appreciated. Please feel free to check out the cycle modifier options available for this washer on page 29 of the manual. ^Chris

Feb 2, 2025
UnhappyAndDisgusted
1 out of 5 stars review

If you care about your health, don't buy this

Do not buy this washer. Numerous people have complained about a chemical smell like dry cleaning fluid. We have tried to run this washer several times since receiving this washer 3 days ago. We even tried a commercial washer cleaning tablet (afresh). The chemical smell has not dissipated. The chemical odor gives me a headache, which is a sign of neurotoxin exposure. LG wants me to run the washer several more times to get rid of the odor, but many customers who have owned this product complain that the odor does not go away even after a year of use. Save your health and buy another brand of washer. If you don't believe, me, read all the other negative reviews on this product chemical smell written by customers who have owned this product over a long period of time and who cannot get rid of the odor.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team - Diego

Hey there. We understand how important it is for your washer to provide a fresh and clean experience. Some new appliances may have residual manufacturing odors that typically dissipate with regular use. Running multiple empty cycles with hot water and a mild detergent or vinegar can help speed up this process. If the smell persists, we’d like to look into this further for you. Please reach out to us at @LGUSSupport on social media and we’d be happy to assist. ^ Diego

Sep 20, 2024
Dora52
4 out of 5 stars review

LG Washer and Dryer

[This review was collected as part of a promotion.] I replaced my LG washer and dryer after many years. I originally purchased them because my sister had a set and after using them I was sold. Hers are still going strong! Since I had such a great experience with my old set, I chose to replace them with LG again. I am again very satisfied. Easy to use, easy to clean. They seem to wash a little faster and dry quicker also. A big bonus with energy prices.

Review from lg.com
Helpful?28QH9LWQUBA813610864707