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Sams Club
Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,110 ratings2,110 reviews
  1. 5 stars77% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (91)

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Showing 1,691-1,700 of 2,110 reviews
Aug 7, 2023
Sally32
5 out of 5 stars review

Verified Purchase

Amazing product

I can’t believe how clean the clothes get with this product.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Oct 6, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Wow!!!

Quality with amazing customer service!!! I'll be back.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
May 23, 2021
Henda
5 out of 5 stars review

Verified Purchase

Great washer

Very happy with the washer. Working perfectly and so quiet.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
May 11, 2023
The fidler 8807
5 out of 5 stars review

Verified Purchase

Great Features

My 3rd set!!!! Never disappointed. Would not own anything else.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Oct 18, 2023
Monica2022
5 out of 5 stars review

Verified Purchase

great purchase

I love this washer. It is spacious, the quick wash is 15 minutes and it is an excellent feature.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jun 27, 2023
RL Wilcox
5 out of 5 stars review

Verified Purchase

I love this washer

Bought this around a year ago and love all the features

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Mar 19, 2023
Tazman224
5 out of 5 stars review

Verified Purchase

Washer Review

Bought about 6 weeks ago we just love the many features and easy operation

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Social Media

It's lovely to hear your kind words of appreciation. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. So thanks for your kind words regarding your LG washer's numerous features and convenience. We look forward to seeing you again! -Cazz

Dec 2, 2023
Momto3
1 out of 5 stars review

LG yes! Sam's no!!!!

I bought this on November 1, 2023 including the matching dryer and pedestals from Sam's Club. I have been a member of Sam's club for at least 25+ years and have ALWAYS raved about them...until now. On November 12 they came and installed the units, waayyy ahead of schedule (still loving Sam's Club). I tipped both gentlemen for their work and was giddy with excitement. See, this was a present to my 75 year old mom who had a 20 year old Maytag. So I began washing things for her and showing her all of the advantages of this wonderful washer and dryer set. That is until I noticed water under the carpet leading to the washer and I'm talking a lot of water! I immediately contact Sam's Club via internet chat and thank God I took screen shots of the conversation in which they refer me to LG directly. So I contact LG and they come out on November 30 and inform me that the installation was wrong as the installers did not use the parts (NOTE: BASIC INSTALL INCLUDES ALL PARTS) required. Then needed to swap out my moms 20 year old Maytag water line with the LG ones. So the nice man from LG stays with me until I can get an actual person to help me. After being transferred repeatedly, and being put on hold I get to Dave at Order and Delivery Solutions whom I explain the ever escalating problem with. SIDE NOTE: Alex from LG was at least able to get behind the washer and turn the water off for me as these machines are huge on pedestals and I CANNOT MOVE THEM! Back to Dave... After him going back and forth with whomever he reports to and putting me on hold several times he assures me that he has escalated the situation and I should hear from someone in 3-4 hours. Well, that was 2 days ago and still NOTHING. I will try again with Sam's to see about getting someone out here today, but my hopes aren't high and I'm beyond disappointed with the customer service at Sam's Club. I guess what I'm saying is that at the end of the day, I'd spend a couple of bucks more and buy directly from LG.

Helpful?28QH9LWQUBA813610864707
reply from LG Digital Customer Care

Hi, there. We appreciate your commitment to providing us with detailed and constructive feedback regarding your experience with the LG Washer (WM4000HWA) model. We regret to hear about the challenges you faced with the installation of your WM4000HWA washer and dryer set purchased from Sam's Club. We understand the inconvenience and disappointment this has caused, especially considering the significance of the purchase as a gift for your mother. Allow us the opportunity to make this right for you. Please reach out to us on social media @LGUSSupport so we can help you further. We look forward to the opportunity to serve you better and regain your trust in our service. ^Juvy

Oct 11, 2024
Rob
1 out of 5 stars review

Unacceptable delivery service from Sam's Club

I'm not writing this review on the washer because we haven't received it yet. I'm writing about Sam's Club delivery service (RXO). When we ordered it on Oct. 5th the site said the scheduled delivery date was Oct. 16th. Not great but we could live with that. Well on Oct. 10th we received a text from the delivery company that the washer was ready for delivery and for us to set up a date. The earliest date is Oct.30th!! Called them up and that's the earliest available, nothing sooner. Best part is that their warehouse is only about 50 miles from us. If we would have known it would take this long to get we would had ordered it from Home Depot or Lowes and paid the extra money. If that's the best Sam's Club delivery service can do they should hire more delivery drivers or Sam's should use someone else.

Helpful?28QH9LWQUBA813610864707
reply from LG Digital Customer Care

Hello there, Rob! Thank you for sharing your experience regarding the delivery of your WM4000HWA washer. We understand how concerning it can be to face delays, especially when you've planned for the arrival of your new appliance. Your feedback about the delivery service is important, and we will share your concerns with the appropriate team. While we strive to provide excellent service, we recognize that delivery experiences can vary. You may contact Sam's Club, (888) 746-7726 If you have any further questions or need assistance with your order, please feel free to send us a private message on social media @LGUSSupport. We're here to help! Thank you for considering LG! —Avril

Sep 23, 2025
grandomix
5 out of 5 stars review

Great features!

Great basic washer! I wish everybody can try this one.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

We love the enthusiasm! 🎉 Thanks for sharing the washer-love with us—sounds like it’s already making laundry day way less of a chore. We agree, everyone deserves a spin with this one! If you have more love to share or feedback, connect with us on social media @LGUSSupport. We're happy to hear from you at any time. ^Joslyn