Who would have thought that having such an awesome washer/dryer could make laundry something I looked forward to rather than something I dread. It's quiet and efficient. Our laundry is clean and there is no soap/residue remaining on the clothes like we had with our top-loading HE washer. I've never seen the value of having "smart" appliances but really appreciate the simplicity of having everything connected.

[This review was collected as part of a promotion.] Bought the washer a month ago and I couldn’t be happier to have the comfort of being able to wash at home. The LG washer works great, it’s quiet and easy to use. The extra features and options help to make it easy to pick the right wash cycles and washes amazingly well.

[This review was collected as part of a promotion.] Our prior washing machine went KAPUT so we bought the LG WM4000HBA washing machine. We've had it about a month now and it is an excellent washing machine. There are many washing machines out there and we feel we made the right purchase. It's got so many great features and it is extremely quiet when it is operating. We are very pleased with this purchase!!!

[This review was collected as part of a promotion.] I bought this a couple of weeks ago and so far so good. I had the same top loading old school washer for almost 20 years and it was just time for a new one after repairs would be too expensive to justify. I was a little apprehensive in getting a front loader, but after reading online reviews and rankings, I determined that this is probably the best bet for me. I am still getting used to all the variables that can go into a wash cycle on it. I am horrible at remembering to get clothes out of the wash so the app notifying me that the clothes are done is nice. It also has a feature that you can enable that will allow the clothes to tumble once in awhile if you do forget them to help with wrinkles. So far the clothes seem like they are cleaned well and when they are done, they don't need too much time in dryer as this thing spins the crap out of them! I can certainly see how this can be energy efficient. I have forgotten to put in soap on one occasion and almost on a few occasions. I don't know why that is. I guess because I was always just used to putting it in with the clothes instead of pulling out a drawer and putting it in there. Maybe a little reminder would be cool feature to add. Anyway. I don't have any complaints yet, but LG asked for a review and this is it.

[This review was collected as part of a promotion.] This washer is absolutely great! I love the turbo wash feature! And the cold wash cycle the steam cycle is also great. I also love the fact that it has an app that helps me with troubleshooting. Highly recommend this washer!

[This review was collected as part of a promotion.] The washing machine cleans clothes just fine. I had one problem with the spin cycle that was resolved. It does get smelly if not cleaned monthly, wiped down after every use and leave the door open in between each cycle. Never had to that or had an issue with my other front loader for over 10 years.

Love the capacity and all the cycle options, especially the Allergiene. Wish that LG included a full, hard copy of the user manual with the washer. The online PDF version provides far more useful info on the cycle options than either the "quick start" guide or the paper manual that came with the washer (which seems far more focused on installation than use). As for the ThinQ app - it's a pain to install (locked up once, had to re-install, very complicated to add my devices despite being only 10 feet from my router) and think that only the diagnosis function will be helpful.

We purchased this washer approximately 2 months ago. I can’t believe how much I love it. The difference in the way this washer cleans and our previous washer is amazing. The cycles run quickly and the ability to be notified thru Wi-Fi when the cycle completes is so handy. The black steel color looks great. This is the first front load washer we have owned and being able to have the stackable unit in our small space is perfect! Would definitely recommend!

[This review was collected as part of a promotion.] We replaced our 10 year old GE Profile washer and dryer set with the LG turbo wash 360 steam washer and dryer and holy moly- what an upgrade!! My clothes are coming our incredibly clean and dewrinkled - I wish we would have gotten them years ago! We did our research on consumer reports and LG outshined GE and Samsung ! So glad we went with this washer and dryer set!

[This review was collected as part of a promotion.] Just bought this a few weeks ago. We didn't have much space to put it. So we bought the brackets to stack it with the dryer. Only problem was the measurements of the washing machine were a little shorter than the actual washer & dryer. But we made it work. The washer is fast and efficient, and I love the features it has.