[This review was collected as part of a promotion.] I bought this before Christmas and I have had problems from the first wash. I had a service techician come yesterday and he explained I have a bad drain pump. He order one right away and will put it in next week. We are hoping that is the problem that I am experiencing as the water is not drain out of the washer totally.

[This review was collected as part of a promotion.] This washer has been in my home since February 2020. I did some research and this washer consistently came in with great reviews. The sales people at two different companies also recommended the washer over others. So far I am very happy with the machine. I had my plumber do the hookup and I immediately noticed a severe water hammer when the machine took water in. It seems the valve in the machine closes quickly thus causing a water hammer and vibration through my plumbing system. Needless to say, no bueno. I researched online and it appears that this is a well known issue. To be honest I was upset. I had just spent major beans and the machine was going to launch my plumbing. The plumber came back, anchored the feed lines better and put water hammer arrestors on the cold and hot feed. Bueno. The water hammer issued resolved. Now I don’t even hear the thing running. So keep this in mind but I got to say they are really nice machines. My clothes and linens have NEVER been this clean. My aunt even bought th3 same model after my purchase.

Pretty quiet compared to my last one. Very nice looking. Pretty straight forward set up. I’ve only had this a couple of months so far so good! Hope it sticks around for quite some time! I held back on a 5 star because I couldn’t get the hose to fit the way I wanted to due to how it’s held in place on washer and me NOT being a handy-man, don’t have a tool to release the bottom

[This review was collected as part of a promotion.] I purchased the WM4000HWA washer to replace a Maytag that had failed. I didn't expect this to be such an upgrade but it was. Although, I only have been using it for a short 2 weeks, it has been amazing. The turbo mode is a must have, the cycle is literally minutes, it leave the clothes clean and dry. This is my first LG but won't be my last. If you are on the fence, don't hesitate, this machine is spectacular.

Had a Samsung that stopped mid-cycle. Repairman took five minutes to tell me to get a new washer. Read a lot of reviews and scanned lists for the best front load machine. Have had this machine for two weeks. Love the options, esp. the towel setting because we swim a lot. Clothes seem a lot drier when I take them out, which cuts down on the time they spend in the dryer! So far it has been awesome!

After about a month of usage, I really like this LG Washer. Like the different settings for different types of washing. Larger drum capacity than my old model and should be much more energy efficient even though my other one was a front load as well. Did not think the bottom shelving was worth the cost and instead used that money to get a 5 year warranty on it. Does a great job washing and getting the clothes pretty dry on high spins. Would buy this again.

I order both the dryer and the washer and up until last week I thought the washer might be the first LG appliance that was not horrible. Yep in typical LG fashion they didn't let me down by delivering another product that fails. The washer seal started leaking and I had to have the appliance store come out and replace the seal. While replacing the seal the tech had a bunch of issues getting it to work with CL constantly showing. After an hour he finally got it working. Will see how long this product lasts, but if it's like the last 5 LG appliances I owned... it will be dead next year.

After reading countless reviews of different brands and models I settled on LG wm4000hwa. It replaces a 11 year old Maytag that still worked, but figured it would eventually have issues & parts would be hard to come by. So enter LG. So far it's quiet & gets a FULL load done in 29 minutes with the Turbo wash activated. That is automatic in most cycles. It does have a slight "hum" from time to time during cycles, but nothing loud. No issues with spinning, leaving water in drum After completing cycle, or getting off balance. There have been some that mentioned that , but I have not encountered that. Clothes are really spun dry & are pretty stuck to the drum, but easy to remove. Give them a shake, put in dryer & no wrinkles. Cycle modifiers are available on many of the pre set's, but some can't be done unless you change the type of cycle. The full manual that it came does a very good job of explaining all that, so read it. Any other ? Can easily be found on the web. I haven't used the wifi, as I really don't need that. I got this model for the Turbo wash feature. Being notified on my smartphone about it wash process is not important for me. And I have a different dryer so it wouldn't communicate with it anyway. Now for the information panel. It's not back-lit but it doesn't take long to figure out the options & modifiers. If you touch it , it does cycle with a light showing you what modifiers you are selecting. IE: you touch the water temperature to cycle through the tap cold, warm & hot & etc. It then lites up to the 1 you want for that cycle which will differ from the pre program cycle you choose, IF that modifier is available for that cycle. So, in conclusion- this is so far a very nice washer with many features & I got it on a black Friday sale that is going on at most big box stores, local appliance stores & at LG website also. They price match. It's way faster than my old front loader, gets clothes clean, spins well & fast washes. My on recommendation would be that the entire panel be back-lit so you could easily see all the choices for modifiers. Am happy with the purchase. Never had LG before, but no complaints here. High Consumer reports, so went for it.

[This review was collected as part of a promotion.] I am very pleased with this new machine. This is the 2nd LG front loader washing machine I have owned. My new machine has many more functions than my older one. I would have preferred to have a light in the drum on my new machine. That is the only thing lacking.

Literally stinks - world great, great features. But had a musty, rubbery smell from when the factory wrapping was removed. Twice spent 1/2 hours on Chat with LG and got cut off both times with the no follow up? Both times they said probably hooked up wrong with drain hose, etc. And finally convinced it smelled when unwrapped before even connecting to anything. Then they wanted me to hire a plumber to check out?? Both times communication stopped before a Next Step?