[This review was collected as part of a promotion.] I bought this product a few weeks ago. There are a couple of features that I am still getting used to. One thing that I am disappointed in is that there is no interior light when the door is open. It is difficult to see if I have left anything inside when I am unloading it. I also think that the drain hose on the bottom is too short. Other than that, I am still getting used to it.

[This review was collected as part of a promotion.] When our 20-year-old washer died a few weeks ago, we went straight to Consumer Reports for guidance on a replacement. This was the top rated washer and thus far has exceeded our expectations. Quick, quiet, efficient, and does a great job. Definitely also recommend the matching dryer and the optional pedestals are a must for ergonomics and storage!

[This review was collected as part of a promotion.] This is my first front load washer and I love it. There are a ton of settings and I find myself using quite a few of them. Love the steam for cleaning towels. The best part is the capacity - I can fit SO MUCH! Love that I can wash my comforter at home, no more trips to the laundromat! The app is a nice bonus, though a little clunky.

[This review was collected as part of a promotion.] This was a smart purchase! I have been using this for about 3 weeks now, clothes are clean, the spin cycle takes almost all the water out (which saves on dry times), and the notification features are so nice letting me know when the cycle is done! I bought the matching dryer as well, so having a brand new set, that works efficiently is something I haven't had in years! I am looking forward to years of great service!

[This review was collected as part of a promotion.] We’ve bought alot of things in life. A washer and dryer I think officially marks that point of adulthood where you’re not linger a young adult and now you’re officially a full blow adult. Well, we don’t regret purchasing these!! Everywhere we lived before had washers and dryers provided until we made this last move and we’re surprised to find we’d have to either rent a washer and dryer or purchase out one. Well we decided it was time to make our first large appliance purchase! We’re a military family meaning we move every few years and wanted to ensure we got a product that would get the job done and make some moves with us. So, we looked into a lot of “smart” washers and this seemed to be the best! It works amazingly!!! Having four kids, two cats, and a dog means lots of messes and LOTS of dirty clothes and this always gets the job done. Not to mentions it gets it done a lot quicker than any past washer or dryer we’ve had! It’s so great our friends actually bought the same set in a different color! We plan on using LG products for future home items!

Pros: This large capacity machine does a great job cleaning all kinds of clothes, bedding, etc. while efficiently using electricity, water and detergent. Cons: It's very low to the ground. Either buy the expensive optional base, or you'll be kneeling on the floor to get your clothes out of the machine. Also, the machine does not stay connected to Wifi for more than a day or two. I've called LG support a few times and tried every fix I can find on the internet, but the Wifi is still not working properly.

To begin, I wasn't planning on purchasing this washer; I had one that seemed to be working just fine. But overnight the motor seized up and here we are. My previous washing machine was also a LG but it lasted 13+ years, so I'm OK with replacing it. It worked hard for a long time. I love all the features this machine comes with, but there is a low-grade musty smell that I can't quite get rid of - I've run tub clean, added bleach, wiped down the drum, leave the door and detergent tray open, but it's still there.... I still have few more things to try, but this should not be an issue with a BRAND NEW washer! Also, I cannot get it to pair with the ThinQ app. I've tried multiple times, looked up YouTube videos to follow the process and still it won't connect. Nothing major but if I have the feature, I would like to use it! I own quite a few LG appliances and am very happy overall, but this takes away from what could be a great experience. To be fair, the washer does a great job washing. The clothes are almost dry when I take them out and it has reduced my dryer time considerably. I haven't tried the steam settings on the washer, but I probably will purchase the matching dryer when the old one gives out. The steam feature of the dryer will be helpful for the household. Oh, and there appears to be no volume control like my old washer. My laundry is right outside my son's bedroom and I like to run a load of clothes early in the morning and feel like it's loud enough to wake him up. Both my washer and dryer allowed me to turn the sound very low or even off. This might be a feature that is available, but if so, it's not easy to find! If I could clear up the musty smell, I would be willing to give it 5 stars.

[This review was collected as part of a promotion.] The washer was delivered about one month ago. After some problems with the installation were resolved, I am really pleased with the washer. I am learning to use all the features and am pleased with the cleaning results.

[This review was collected as part of a promotion.] This has multiple settings which makes it very easy to use properly. I (as a tech geek) like that it is "smart." I have it connected to my cell phone and it alerts me when the wash cycle has finished. It also displays a notice on my LG TV that the cycle is done. Nice touch.

[This review was collected as part of a promotion.] We had our previous LG 16 years and loved it! This new washer is as fantastic as the previous one with loads of new features we love. Clothes come out clean while machine runs smooth and quiet. Would recommend this washer to anyone looking for a dependable machine with modern day style and features.