Hi Katy, we understand and appreciate you taking a moment to share your experience with your LG 4.5 cu ft Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear that this is your second LG front loader and that it’s performing just as well as you expected. Knowing it both looks good and works great is exactly the kind of feedback we love to hear. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Please note that this appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. If you have further questions or concerns, please reach out to our Support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA. Please be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

Hello! We appreciate you sharing the great feedback! It’s always nice hearing that your LG Washer and LG Dryer are still going strong after three years. Long‑lasting performance is exactly what we aim for, and it’s great to know they continue to serve your home well! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

We love that your new LG washer is making laundry days easier, Clarke! We're glad you're enjoying the large capacity – perfect for those big loads of sheets and pillowcases! 🧺 For extra convenience and organization, have you considered adding an LG Pedestal to your washer? It raises the washer to a more comfortable height for loading and unloading, and it also provides extra storage space for your laundry supplies! It can be a real game-changer for simplifying your laundry routine. You can check it out here: http://spr.ly/6421I40Fd. If you have any questions or want to explore other ways to make laundry a breeze, feel free to connect with us on social media @LGUSSupport. Happy washing! 😊 *Joseph

Awesome! It’s great to hear that you're loving your washer and taking advantage of the WiFi feature. Quick and efficient washes make laundry so much easier—here to many more laundry days! 🥂 ^ Diego