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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,107 ratings2,107 reviews
  1. 5 stars78% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (88)

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Showing 1,981-1,990 of 2,107 reviews
Sep 30, 2024
Sn24
1 out of 5 stars review

Awful

[This review was collected as part of a promotion.] This is a horrible washer. The spin cycle shakes my whole house and this unit leaks . Don’t waste your money

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

Hey there! We appreciate you sharing your experience regarding your LG washer. Nothing beats the joy of washing clothes, particularly when the atmosphere is calm and peaceful! We recommend making sure the washer is leveled, and we also advise repositioning the laundry in the drum. Depending on the items being washed, laundry can sometimes become tangled together on one side of the washer, causing the unit to become unbalanced. You can find more information here: http://spr.ly/6423UTasN. We want to look into the leaking further, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to help you out with this! ^Joslyn

Mar 23, 2021
LR960
1 out of 5 stars review

Long, long road to repair....motherboard

[This review was collected as part of a promotion.] Delivered on 2/3/21 and motherboard died by 3/3/21. Awaiting repair for weeks. Don’t buy until the chip issues have been resolved.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Nov 5, 2023
vaneny07
5 out of 5 stars review

There are lots of settings for different wind of loads. my washer and dryer are in the kitchen and close to the bedrooms and they are both very quite. I love the design, the doors are flat and tinted.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Feb 4, 2021
Delroy Taylor
5 out of 5 stars review

[This review was collected as part of a promotion.] Bought this washer in November 2020 to replace the one I had bought in 2013 and I’m very happy with it. This model is an upgrade from the one I had and it’s comes with a few welcomed features

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Sep 28, 2024
MVT802
4 out of 5 stars review

A quiet and effective washer

[This review was collected as part of a promotion.] Excellent washer with so many settings and the LG ThinQ app is wonderful to manage cycles. Will be very mindful of keeping up with monthly cleaning.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Jul 31, 2024
Anthonyjs02
5 out of 5 stars review

Great machines!

Have had the machine almost a month now. So far so great. Love all the new features over my 15+ old previous set. Smart features are a nice plus also.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hi, Anthony. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. It’s great to hear that after almost a month, everything is still going so well. The jump in features alone can make laundry feel completely different — faster cycles, better cleaning performance, and those smart features that add a layer of convenience you don’t realize you needed until you have them. It sounds like the upgrade has been well worth it. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jul 8, 2024
LG Turbowash 360
5 out of 5 stars review

Reliable results

[This review was collected as part of a promotion.] Bought this machine 2 years ago and have not been disappointed with how my clothes have turned out after each cycle.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
Oct 16, 2024
FishChick
5 out of 5 stars review

Works great!

I bought the older version of this unit 11 years ago, and never had a problem. I moved and purchased my new set, which is even better, with enhanced features! Couldn't be happier, and highly recommend!

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that your new LG Washer (WM4000HWA) model is living up to the reliability you enjoyed with your previous LG washer. This model is designed to perform even better with enhanced features like TurboWash 360, 6Motion technology, and AI Fabric Care, giving you powerful cleaning while protecting your clothes. To keep your washer performing at its best, we recommend running the Tub Clean cycle regularly to maintain freshness and optimal wash performance. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Jan 7, 2025
Clarke 53
5 out of 5 stars review

Great features

Washer is excellent!! Wanted a large capacity to do 1 load of sheets and pillow cases. Great machine and capacity for Our space.

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team - Joseph

We love that your new LG washer is making laundry days easier, Clarke! We're glad you're enjoying the large capacity – perfect for those big loads of sheets and pillowcases! 🧺 For extra convenience and organization, have you considered adding an LG Pedestal to your washer? It raises the washer to a more comfortable height for loading and unloading, and it also provides extra storage space for your laundry supplies! It can be a real game-changer for simplifying your laundry routine. You can check it out here: http://spr.ly/6421I40Fd. If you have any questions or want to explore other ways to make laundry a breeze, feel free to connect with us on social media @LGUSSupport. Happy washing! 😊 *Joseph

Oct 18, 2024
Emb18372
1 out of 5 stars review

[This review was collected as part of a promotion.] Can’t use as third party hasn’t been able to install it for two weeks

Review from lg.com
Helpful?28QH9LWQUBA813610864707
reply from LG Digital Care Team

Hey there! We appreciate you sharing your experience with us. We want you to have a delightful experience with your LG washer and its remarkable features, ensuring you enjoy every moment along the way. We would love to look into your installation further as soon as possible, so please private message us on social media @LGUSSupport with your contact information. We'll do everything we can to help you through this! ^Joslyn