Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Hi there. Thanks for reaching out and providing feedback. You are a valued customer and we just want to let you know if you have any questions any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hi there, we see that you're reporting not being able to understand the manual with all the features. We definitely want to help. Please contact us with more details on what you would like more information on regarding your new LG washer. ~Tanisha

Hi, Sarah! We've attached a link with more info regarding clothing being torn/ripped by a front-load washer, and if the troubleshooting there doesn't help, please be sure to reach out with the second link below! https://www.lg.com/us/support/help-library/clothing-torn-ripped-front-load-washer-CT10000010-1337626779129 https://www.lg.com/us/support/contact ^Ian

We’re so glad you had a great experience using your LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HWA. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Danee

Splendid! chores don't feel so bad after all. We want to say a great big thank you for your committed support of the LG Brand, as we continue to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha